Support Analytics Dashboard

Upload a CSV of support tickets → KPIs + filters + charts.

Upload CSV No file chosen

From Date

To Date

Issue Type

Priority

Ticket Volume

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Avg Resolution Time (hrs)

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SLA Breach %

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Tickets by Issue Type

Tickets per Day

CSV Format (Must match)

ticket_id,created_at,resolved_at,issue_type,priority,sla_hours
1001,2025-12-01 09:10,2025-12-01 13:40,Payments,High,4
1002,2025-12-01 10:00,2025-12-02 08:00,Listings,Medium,24